Working with our neighbours
We know with our 5,500km footprint we have a lot of neighbours. We endeavour to keep all relevant stakeholders informed of our planned activities, as well potential changes and impacts from our work.
We also understand sometimes other organisations need to interact with the network or our corridor. This page includes information for utilities and service providers who need to work in the corridor, as well as those who are planning more significant projects which may interact with the Arc network.
To ensure the ongoing safe management of the crossings all over our network we have Safety Interface Agreements with private and public road managers. These outline how risks, maintenance, and costs for level crossings are managed.
As well as providing information on our planned activities with adjacent landowners, sometimes we require information on activities you may be undertaking, to ensure the ongoing safe operation of our network.
We also know the communities around our network sometimes have requests for access and use of our network. We are always happy to hear your ideas, and support community activities where it is safe and feasible.
Utilities and
third party services
Our Third Party Services team works closely with utilities providers who need to install or maintain their services within the rail corridor. They ensure works are carried out safely and do not compromise the integrity of the freight rail network.
The suite of documents below outlines procedures and protocols for accessing the rail corridor to install or maintain utility services. Third party contractors working in the rail corridor must complete the Rail Corridor Induction.
Third party
projects
We must be involved in reviewing and approving all projects that involve access or construction in, under or over the Arc Infrastructure corridor which are initiated by third parties.
Level crossing
interface agreements
An interface agreement is a written agreement between the road manager and rail infrastructure manager, which is a legislative requirement under Rail Safety National Law.
Adjacent
landowners
An interface agreement is a written agreement between the road manager and rail infrastructure manager, which is a legislative requirement under Rail Safety National Law.
Community
access
Communities who live in proximity to the rail line often have exciting and interesting ideas for how the asset can bring additional benefits. We are always happy to hear ideas, but safety is our top priority and sometimes it’s simply not feasible to grant a request made to us.
If you have a community access request, please contact communications@arcinfra.com.
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